UGENE
  1. UGENE
  2. UGENE-1744

Errors during UGENE installation and uninstallation on Windows

    Details

    • Type: Bug Bug
    • Status: Closed Closed
    • Priority: Critical Critical
    • Resolution: Fixed
    • Affects Version/s: None
    • Fix Version/s: 1.12
    • Component/s: General
    • Labels:
    • Environment:

      Windows

    • Tests Type:
      Manual scenario

      Description

      1. Uninstall UGENE, check there is no directory in the "Program Files".
      2. Load the latest UGENE NSIS 64bit snapshot (rev.4161).
      3. Launch the loaded executable file and proceed with the installation.
      Expected result: No errors occur
      Actual result: On the "Choose Install Location" page and error occurs "The directory "C:\Program Files\Unipro UGENE" is not available for writing. Please choose another directory."

      4. Click "OK" in this error message box and click "Install" again.
      Result: UGENE is installed successfully.

      5. Do not open UGENE.
      6. Open "Control Panel > Programs and Features", uninstall UGENE.
      Expected result: UGENE should be uninstalled completely.
      Actual result: The process of uninstallation is launched. When it is finished, UGENE is still in the list.

      7. Attempt to uninstall UGENE again.
      Result: An error occurs.

        Issue Links

          Activity

          Hide
          Yuliya Algaer
          added a comment -

          Manual scenario has been added.

          Show
          Yuliya Algaer
          added a comment - Manual scenario has been added.
          Hide
          Yuliya Algaer
          added a comment -

          Reviewed in UGENE-1845

          Show
          Yuliya Algaer
          added a comment - Reviewed in UGENE-1845
          Hide
          Yuliya Algaer
          added a comment -

          Reviewed in UGENE-1845

          Show
          Yuliya Algaer
          added a comment - Reviewed in UGENE-1845

            People

            • Assignee:
              Kirill Rasputin
              Reporter:
              Olga Golosova
              Assigned Tester:
              Yuliya Algaer
            • Votes:
              0 Vote for this issue
              Watchers:
              1 Start watching this issue

              Dates

              • Created:
                Updated:
                Resolved: